F.A.Q (Frequently Asked Question)

 

1.
Q : Do all the products sold here are original ?
A : Yes We only selling original stuffs since 2010

Q : Apakah produk yang dijual disini original ?
A : Ya kita hanya menjual barang original , bukan premium, bukan mirror, bukan apapun istilah OL shop. Sejak 2010

 

2.
Q : When Will I receive my order ?
A : for local order indonesia Expect 1-3 days, For international Order 5-10 days, We also do cut off order in 15.00 pm Jakarta Time so every transaction will be delayed to next day after. Be sure to do the payment before

Q : Kapan orderan saya sampai di depan rumaj ?
A : Untuk order lokal indonesia biasa 1-3 hari, kami melakukan cut off transaksi di jam 15.00 WIB jadi pastikan Anda melakukan transfer sebelum jam itu apabila ingin di handle di hari yang sama

3. 
Q : 
What are the shipping options?
A : Indonesia : JNE, JNT and Si Cepat. International : Postal Service

Q : Opsi pengiriman memakai kurir apa saja ?
A : Indonesia : JNE, JNT and Si Cepat. International : Kantor Pos

4.
Q : When Will I receive the Airway Receipt?
A : Normally H+2 after the courier shipment, automatic by email. If you need to rush it feel free to contact us : +62 878-2285-9849. We can provide it ASAP


Q : Kapan saya menerima no resi pengiriman ?
A: Semua resi dikirim otomatis dari e-mail 2 hari setelah pengiriman. Apabila dibutuhkan maka kami bisa berikan secepatnya, hubungi : +62 878-2285-9849

5. 
Q : 
How do I make changes to an order I’ve already placed?
A : +62 878-2285-9849, please contact our Whatsapp ASAP so we can still change it before we Send it to the courier


Q : Bagiamana cara saya mengganti order yang sudah dilakukan ?
A : +62 878-2285-9849, silakan kontak whatsapp secepatnya sebelom barangmu di pickup oleh kurir

6.
Q : What payment providers you use for the webstore ?
A : We receive : Bank Transfer, Credit Card, Alfamart, Indomaret, Akulaku, BRI, BNI, BCA, Mandiri, Go-pay dan Shopee-pay

Q : Bisa bayar pake apa sajakah kak di webstore ?
A : Kami menerima : Transfer Bank, Kartu Kredit Alfamart, Indomaret, Akulaku, BRI, BNI, BCA, Mandiri, Go-pay dan Shopee-pay